Reviews, ratings and opinions
We are very pleased that you are interested in the Hotel Hellers Krug. Our goal is always to offer our guests the best possible stay. Because of this, we take your reviews, ratings and opinions very seriously. We would like to thank everyone for taking the time and effort to share their thoughts with us. We will continue to work hard to ensure you have a pleasant stay with us.
Here you will find an excerpt of the feedback we have received in the last few weeks.
Categories
Recommendation rate
Generalimpression
Booking
Check-In
Reception/FrontOffice
Room
Bathroom
Hotel’sambiance
Breakfast
Restaurant
Check-Out
Portals
1390 further reviews on 5 portals
HolidayCheck
5,4 /
6
booking.com
8 /
10
HRS
9,2 /
10
tripadvisor
4 /
5
Google
4,5 /
5
Customer reviews
5/5
20.10.2025
It's a great hotel for location, hospitality and cost wise. Rooms are very clean and comfortable. Higly recommend the hotel!
5/5
19.09.2025
Very cosy and comfortable. great staff very helpful. Only downside was there was no evening meals available
4/5
01.07.2025
Nice quiet and friendly hotel
4/5
19.06.2025
Easy check in online and ability to arrive late. Good selection of food at breakfast. Clean rooms.
4/5
13.05.2025
Great location, great service and excellent rooms
2/5
01.05.2025
Breakfast spread didn't look fresh, yoghurt is expired and still serving despite clarifying. The housekeeping service is poor too - used towels were hung back on the racks.
5/5
30.04.2025
Excellent service, great hospitality.
4/5
29.04.2025
Nice atmosphere, friendly staff, clean rooms, everything is organisef well.
5/5
28.04.2025
Great Boutique and Family Hotel. Carsten and Staff are very Hospitable. They treat us very well!
4/5
27.03.2025
Easy booking and confirmation
Easy late access
Room is spacious, clean and comfortable.
Breakfast is fine.
